We collect personal and business information (“Personal Information”) when it is provided to us, including in connection with account set up, use of the Services, our receipt of data, information or feedback or when we receive communications. Personal Information is information that may be used to identify or locate a person, such as name, postal address, email address, phone number and other similar information, as well as other non-public information that is associated with Personal Information. We will not collect or store your credit card information (but our payment processors may do so).
When you use a website or application, there is certain technical information that is almost always created and automatically recorded. The following are some of the types of the technical information we collect:
Log Data and Links. In connection with visits to our Website or the use of our Services, our servers automatically record information (“Log Data”) created by such visit to or use of the Website or the Services. Log Data may include information such as your IP address, browser type, the referring domain, pages visited and order of visit, and search terms used. We do this to help us improve the Services.
Device Information. In addition to Log Data, we may also collect information about the device used when accessing the Website or the Services, including what type of device it is, what operating system is being used, device settings, unique device identifiers, and crash data. Whether we collect some or all of this information often depends on what type of device is being used and its settings. To learn more about what information a device makes available to us, please also check the policies of the device manufacturer or software provider.
Third Party Services. We may use a variety of services offered by third parties to help maintain and improve the Website and the Services, to help us understand the use of the Website and the Services, or simply to provide the Services. These services may store both personally identifiable information about you which we collect and the information sent by your browser as part of a web page request, such as cookies or your IP address. If any third parties are given access to your personally identifiable information, we will require them to sign a confidentiality agreement and to limit the use of such personally identifiable information only to provide the services to us which we have requested.
Use of Contact Information
We may use your email address to send you information about our Services or to market to you. You may unsubscribe from these messages by following the instructions contained within the messages or the instructions on the Website. If you email us with a request or question, we may keep your message, email address and contact information to respond to your request.
We use Personal Information to administer user accounts, to provide and improve our Services, to send communications and administrative emails, to respond to inquiries, and to send marketing and product update messages to those who ask for such messages. We do not sell, rent, distribute or otherwise disseminate any of your Personal Information to third parties for any purpose.
We may share Personal Information and non-identifiable information collected via the Website and the Services with third parties as follows:
- When it helps us operate our business.
We may aggregate non-identifiable information with the non-identifiable information of others and share that aggregated information with third parties without restriction. For example, we may share Log Data in the form of aggregate click statistics, such as how many times a particular link was clicked on, without any personally identifiable information, with third parties.
Information Security, Retention, and Data Integrity
We take reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include firewalls and encryption, internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems. We restrict access to Personal Information and non-identifiable information to our employees, contractors and agents who need to know that information in order to operate, develop or improve our Services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination, if they fail to meet these obligations. However, we are unable to guarantee that the security measures we take will not be penetrated or compromised or that all Personal Information and non-identifiable information will remain secure under all circumstances.
Links to Other Sites
The Website and the Services are primarily hosted in the United States but parts thereof may also be hosted on servers located in other countries. If you access the Website or the Services from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure that differ from United States laws, please be advised that through your continued use of the Website or the Services, you are transferring Personal Information to the United States or any other country and you consent to that transfer. Additionally, you understand that Personal Information may be processed in countries (including the United States) where laws regarding processing personal information may be less stringent than in your country.
Policy Towards Children
You must be over the age of eighteen to use our Services. We do not knowingly permit children under 18 to use our Services. If you are under 18 and have provided us with Personal Information, we will take steps to remove such information and terminate you or your account.
Transfer of Information on Sale and for Legal Compliance
In cases of onward transfer to third parties of data of EU individuals received pursuant to the EU-US Privacy Shield, AudiencePoint is potentially liable.
Privacy Shield Enforcement and Dispute Resolution
firstname.lastname@example.org or 820 Broad Street, Suite 201, Chattanooga, TN 37402 AudiencePoint has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint.
Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel.
AudiencePoint is subject to the investigatory and enforcement powers of the Federal Trade Commission.