Connect your own FTP server to AudiencePoint (username and password)
This guide is for connecting your own FTP server using a username and password. Looking for something different? Use AudiencePoint FTP if you’d rather AudiencePoint host the server for you, or Client SFTP (Public Key) to connect your own server with key-based authentication instead of a password.
The AudiencePoint Client FTP integration connects your organization’s FTP server to AudiencePoint for file delivery, Audience Creation, and analysis. You provide your own server credentials — AudiencePoint does not host or manage the server.
Most teams complete setup in just a few minutes.
What does this integration do?
- Connects your FTP server to AudiencePoint for file delivery and data exchange.
- Allows AudiencePoint to build Audiences from subscriber data on your FTP server.
- Delivers analysis results back to your FTP server.
- Imports subscriber data from your FTP server into AudiencePoint for analysis.
Before you begin
Have the following ready before starting setup:
- Your FTP server hostname, login username, and password.
- Your server port, if different from the default (22).
- Your base path, if your server requires one.
Step 1: Create the integration
Log in to AudiencePoint and open Integrations.
Click New and select Client FTP from the list of integration types.
Step 2: Enter server credentials
Enter your FTP server details in the following fields:
- Server hostname — the address of your FTP server.
- Login user — your FTP username.
- Password — your FTP password.
- Port — defaults to 22. Update this only if your server uses a different port.
- Path — the base path on your FTP server. Leave blank if not required.
Step 3: Select features and directories
Choose which features to enable and enter a directory path for each. Audience Creation is enabled by default. You can enable additional features at any time.
- Audience Creation — allows AudiencePoint to build Audiences from subscriber data on your FTP server. Enter the directory AudiencePoint should pull from.
- Analysis Delivery — delivers analysis results to your FTP server. Enter the directory where AudiencePoint should deposit results.
- Data Ingestion — imports subscriber data from your FTP server into AudiencePoint for analysis. Enter the directory where you will place files for AudiencePoint to process.
Step 4: Name the integration
Give the integration a descriptive name.
Step 5: Save
Click Save to complete the setup.
Verify the connection
- The integration appears in your Integrations list.
- The integration status shows as active.
- No errors or warnings are displayed.
- Your selected features are shown as enabled.
Managing your integration
Once created, your Client FTP integration is available from the Integrations list. From there you can:
- View your server configuration and directory settings.
- Toggle features on or off.
Need help?
If you have questions about setup or run into any issues, contact your AudiencePoint representative for assistance.
